Unbundled Flexibility
Pick the right support model for your business based on operational needs and required uptime.
Protect your screens.
Protect your revenue.
Mission-critical support for the
screens your business depends on
Business Continuity
Get faster response times and proactive monitoring to keep your screens performing without interruption.
Logistical Assurance
Expedited hardware dispatch puts your replacement orders first, so your business keeps moving forward.
| Level One Critical Care | Level Two Priority Care | Level Three Standard Care | Level Four Base Care | |
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| Ideal Use Case | Mission-critical, Time-sensitive Operations |
Business-critical Environments |
Day-to-day Operations |
Non-urgent, Self-serve Environments |
| First Response | 15 Minutes | 1 Hour | 4 Hours | 25 Hours |
| Resolution Path | 4 Hours | 8 Hours | 24 Hours | 48 Hours |
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| Monitoring | Proactive |
When Uptime Matters,
Support Matters
Spectrio Care is built for businesses that can't afford a dark screen. Response times, support access, and replacement logistics are all aligned to how critical your displays are to daily operations.
Retail chains
Corporate campuses
Large venues
Multi-location business
QSR
Get in touch
Connect with us to start building content that performs.